RETURNS & EXCHANGES
We offer a 100% warranty on all our products. If a return or exchange is necessary due to a manufacturing defect, a return authorization number (RA#) must be issued by Brubeck Body Guard. Call Customer Service 647 405 1700 or email firstname.lastname@example.org and include your order number and items to be returned or exchanged. The RA# should be placed on the outside of the return carton. Return shipping & fees are at the expense of the individual. Snap a photo of the return shipping receipt and send it to the above mentioned email address.
We recommend customers receive a tracking number when sending back items, as we cannot guarantee that we will receive your returned item.
Once you email the return shipping receipt your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Please allow 7-10 business days upon receipt of your returned goods for your request to be processed.
Thank you for supporting a small Canadian business!